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During Burn Internal software error

Specific to Premiere Elements Version 7.

During Burn Internal software error

Postby Di Hansen » Sun Dec 09, 2012 5:42 pm

Yesterday, I received the error cited below while using PRE9. I switched over to using PRE7 (new projects, all dv-avis inputs) and burned two large projects successfully. Today, I am receiving the same error in PRE7 while burning a new project (again, all dv-avi inputs).

Error message while Burn in Progress (to folder):
Internal software error: \Vobulator\BlockPlanner\BlockPlanner.cpp, line215

Please advise. I have been using PRE7 for several years. Scratching my head today. :conf:

Thanks!
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Di Hansen
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Re: During Burn Internal software error

Postby Chuck Engels » Sun Dec 09, 2012 6:44 pm

Hi Di,
The only solution I can find that seems to work is to remove all markers and add new ones.
What markers are you using and how many?
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Re: During Burn Internal software error

Postby Di Hansen » Sun Dec 09, 2012 10:46 pm

Thanks for your reply, Chuck.

I am using 5 chapter markers, marking 5 separate dv-avi files (45 minutes of footage total). I am going to try exporting the entire timeline as a single dv-avi file and re-set this file on the timeline. Then try to burn to a folder. I can try to reset the markers as well.

I'll keep you posted! Thanks for your help!
Di
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Re: During Burn Internal software error

Postby Di Hansen » Mon Dec 10, 2012 8:49 am

Resetting the project with a single dv-avi file worked. No error upon burning.

I'm wondering if this caused the error: My chapter markers were placed over points of where I had placed transitions (fresh & un-rendered). Some of markers were close together (30 seconds or less apart).

Any thoughts? Thank you for your help! This is the best yearly subscription in which I invest. :tup:

Di
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Re: During Burn Internal software error

Postby Chuck Engels » Mon Dec 10, 2012 10:09 am

Markers too close together can cause problems and I would think that less than 30 seconds is pretty short. Don't think the transitions would be a problem but you never know, that is a possibility I suppose.

Just noticed you were in Detroit Lakes, great area. I used to live in Morris, Elbow Lake and Barrett :) That was from 1981 - 1986. Worked at KMRS in Morris and KBRF in Fergus Falls part of that time. Went to the We Fest in 1985, that was fun.
1. Thinkpad W530 Laptop, Core i7-3820QM Processor 8M Cache 3.70 GHz, 16 GB DDR3, NVIDIA Quadro K1000M 2GB Memory.

2. Cybertron PC - Liquid Cooled AMD FX6300, 6 cores, 3.50ghz - 32GB DDR3 - MSI GeForce GTX 960 Gaming 4G, 4GB Video Ram, 1024 Cuda Cores.
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Re: During Burn Internal software error

Postby Di Hansen » Mon Dec 10, 2012 6:42 pm

Thank you for your reply, Chuck. Using a single dv-avi per project, I've burned 5 projects to folders today with no errors. :yh:

Wow! Small world! Thanks for letting me know about your background - I love those details. We live just down the Hwy from the WeFest area. A fun event!

Take care! Merry Christmas! (I'm hoping I won't have need to contact you until 2013!) :-D
Di
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